Terms & Conditions

1.Definitions:

a. We, our & us means the company meaning HH-Werkzeug (Thailand) Co., Ltd.
b. You or buyer means the person whose order is accepted by us.
c. Goods means the items or products which we are to supply.
d. VAT means the prevailing rate of Value Added Tax

2. Prices and payment methods:

a. All prices in our shop are shown exclusive of VAT. This is because for overseas shipments from Thailand to your country VAT does not apply.
b. Full payment is due prior to delivery of the goods and orders made by the buyer will not be dispatched unless payment is fully received and cleared.
c. We agree to sell and the buyer agrees to buy the goods that the buyer has ordered at the current price at the date of the order as per the results of the shopping cart at checkout.

3. Sales and delivery

a. While we endeavour our best to deliver goods as soon as possible and keep to any delivery dates mentioned, we are not liable for failure to deliver within the stated time as times and dates mentioned are estimates only.
b. We do not sell products on a trial basis. The buyer is strongly advised to check compatibility and specifications of products before ordering.
c. Delivery of the Goods shall be made to the shipping address supplied by the buyer during checkout. Later changes of the shipping address are not possible. The buyer shall make all necessary arrangements to take delivery of the goods whenever they are due for delivery. The Buyer is solely responsible for the goods once they have been delivered to the delivery address.
d. Where the buyer provides inaccurate payment details to us, this may result in a delay in dispatching the goods.

4. Warranties and Returns

Though we hope that you will never need to return anything, should you need to do so, we aim to make it as quick and easy as possible to exchange or refund your purchase.

a. The BUYER is obliged to check whether the quality of the goods supplied by HH-WERKZEUG (THAILAND) CO., LTD. is unobjectionable immediately upon arrival of the goods. Should the BUYER find that the supplied goods are defect, he shall 
report this without undue delay to HH-WERKZEUG (THAILAND) CO., LTD.

b. Should the need for a refund or replacement product arise, please contact our staff info@hh-werkzeug.com or fill in our warranty form [insert link].

c. The General Limited Warranty Conditions of HH-WERKZEUG (THAILAND) CO., LTD. in its latest version and published by HH-WERKZEUG (THAILAND) CO., LTD. shall apply which can be viewed at [insert link].